Verify that you have sufficient privileges to start system services. 15:00:12: Information - CApp::MessageBoxShow(269) - Message Box shown to user: Are you sure you want to cancel? 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {B8F4F4A9-24B8-4C77-8A59-202F515EC0B6} It's always related to entryprotect.sys. [SOLVED] BSOD entryprotect.sys DRIVER_IRQL_NOT_LESS_OR_EQUAL. 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = ProductUninstallKey, Value = CitrixOnlinePluginPackWeb 14:52:20: Information - CApp::IsReceiverAppXPackageInstalled(1366) - Appx package hasn't been found the API has been returned with code : 0 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\AM. You will be able to leave a comment after signing in. display driver failed to start error in Windows 10 pic01 Step 2: Once the Device Manager is opened, expand Display Adapters, right-click on your on-board or dedicated graphics card entry, and then click Update Driver Software. (Key not present.) (Key not present.) 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpressUI_pt-br.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_pt-br.dll 14:52:37: Information - AppProtectionHelper::isAppProtectionCommandLineConfigured(393) - Checking commandline configuration for AppProtection 14:54:29: Information - SuppressWarningMessageBox(238) - SuppressWarningMessageBox: return value 0 Usually when starting an application while NOT being connected to remote desktop. You can suppress this certificate prompt by adding the following registry: HKEY_LOCAL_MACHINE/SOFTWARE/Citrix/Dazzle or HKEY_CURRENT_USER/SOFTWARE/Citrix/Dazzle, HKEY_LOCAL_MACHINE/Software/Wow6432Node/Citrix/Dazzle or HKEY_CURRENT_USER/Software/Wow6432Node/Citrix/Dazzle, If Client USB device redirection is disabled in an existing session and you start a new session with the redirection enabled, the redirection might not work. The development, release and timing of any features or functionality On Citrix Workspace app for Windows, when you add store URLs using Group Policy Object, the following error message might appear: This issue occurs if one of the stores is disabled and is not reachable. Attempts to add Citrix Gateway URL might fail intermittently with the following error message: Authentication Service cannot be contacted. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = RIInstaller.msi, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\RIInstaller.msi {{articleFormattedCreatedDate}}, Modified: 14:52:20: Information - CPreserveRegistry::savePlugins(620) - The registry value: VirtualDriverEx was not found [CVADHELP-21738], When you attempt to configure multiple stores through a Group Policy Object (GPO) or command line, one of the stores might not be fully configured. After you successfully log on using Citrix Workspace app, an incorrect sign-in prompt with this message might appear: You must sign in to access Citrix Workspace. 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = DesktopViewer, Name = , Family = , Version = 22.3.500.50, GroupID = XenAppSuite, DisplayName = Citrix Workspace (DV), Description = These installations are specific to XenApp or XenDesktop., ProductCode = {F59A37E7-244E-4BCB-BF33-183F357F4C31}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\DesktopViewer.msi, InstallOrder = 04, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-DesktopViewer-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False [CVADHELP-21173], When you open a published app in seamless mode, other local or seamless apps might appear in the foreground and cover the published app. (Key not present.) 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = EULA_es.rtf, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\EULA_es.rtf I keep running into a message error of "Service 'App Protection Service" (entryprotectsvc) failed to start. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {FE5C3BC9-611B-41CC-AC01-69C6F4717206} [CVADHELP-20858], Citrix Authentication Manager (AuthManSvr.exe) might exit unexpectedly during logon. 14:52:19: Information - CComponent::InitializeFromInstalledMsi(841) - Cache client version : 11.2.0.0 14:52:20: Information - CConfigurationManager::LoadComponent(1070) - Component: ID = BrowserEngine, Name = , Family = , Version = 22.3.2.1, GroupID = XenAppSuite, DisplayName = BrowserEngine, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {CD29FC30-092F-4B47-82C8-F08F36863C45}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\CtxBrowserInstaller.msi, InstallOrder = 09, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-CtxBrowserInstaller-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False [CVADHELP-21786], You might fail to add a hidden store to the Citrix Workspace app. 14:52:20: Information - CInstallationManager::PreservePluginExport(423) - Exporting keys. You can find more information, Install the Firefox browser. 14:52:30: Information - AppProtectionHelper::isCommandLineConfigured(448) - Enter [CVADHELP-20776], Compared to: Citrix Workspace app 2203.1 LTSR. 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\SSON. (Key not present.) When you try to redirect to the preferred webcam as set in the Citrix Workspace app for Windows, the setting might not be executed as configured. can you please try this and let us know ? I'm casually using my computer. 14:52:30: Information - CEulaDialog::IsSystemInDomain(230) - The system isn't joined in any Domain 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpress.exe, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpress.exe Verify that you have sufficient privileges to start system services. 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = ReceiverInside, Name = , Family = , Version = 22.4.1.23, GroupID = XenAppSuite, DisplayName = Citrix Workspace Inside, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {29DD2754-8167-4771-B9F1-A65563BC28E9}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\RIInstaller.msi, InstallOrder = 01, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-RIInstaller-20220511-145219.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False [CVADHELP-20684], When using Citrix Workspace app for Windows 2106 or later, Outbound ICA Proxy feature might not work. (Key not present.) 14:57:51: Information - SuppressWarningMessageBox(213) - SuppressWarningMessageBox: Entry In previous versions, this message was present only during the first access to each published resource in a Delivery Group and not every VDA. 14:52:19: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {FED202C4-EA51-490C-93A5-62B16AAD8563} 14:52:19: Information - CConfigurationManager::LoadImages(657) - Image: Key = HeaderLogo, Path = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\headerlogo.bmp 14:52:34: Information - CMainDialog::CMainDialog(97) - Skip SSON dialog. 14:52:20: Information - CPreserveRegistry::ParsePreserveXML(84) - Preserve XML Path : C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\PreserveOnUninstall-Install.xml 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\SELFSERVICE. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = Interop.WUApiLib.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\Interop.WUApiLib.dll Verify that you have sufficient privileges to start system services. This content has been machine translated dynamically. [HDX-39683]. (Key not present.) The documentation is for informational purposes only and is not a From there you can identify the problem driver and look for the appropriate solutions. 14:52:37: Information - CProcess_Execution_help::CtxTerminateCOMExes(228) - triggered termination of process redirector.exe (Haftungsausschluss), Cet article a t traduit automatiquement de manire dynamique. If the browser name (BrowserName) of a published application contains multibyte characters, the application might fail to launch. 14:52:20: Information - CInstallationManager::PreservePluginExport(395) - Found HKLM Registry key entry for install path of Ica Client in HKLM 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\DesktopViewer. 14:52:20: Information - CApp::DumpComponents(3087) - Component: ID = AppProtection, Name = , Family = , Version = 22.3.0.3, GroupID = XenAppSuite, DisplayName = AppProtection, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {C5A15829-7233-48A7-B34E-378A5C6D0D2C}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\AppProtection.msi, InstallOrder = 13, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-AppProtection-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False If you do not agree, select Do Not Agree to exit. 15:00:14: Information - CInstallationManager::ShouldTryRecovery(1740) - Show message to user about cleaning-up system with failed installation in case of Auto-update. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = Receiver.ico, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\Receiver.ico 15:00:14: Information - CApp::MessageBoxShow(269) - Message Box shown to user: Installation unsuccessful. [CVADHELP-19440], The drag and drop feature might not work when you close a dialog box using the Esc key in a seamless session. 14:52:20: Information - CConfigurationManager::LoadComponent(1070) - Component: ID = AM, Name = , Family = , Version = 22.3.2.4, GroupID = XenAppSuite, DisplayName = Authentication Manager, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {D2F83464-5687-4B49-8038-239D516FCB29}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\AuthManager.msi, InstallOrder = 07, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-AuthManager-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False The minidump files should not contain any confidential information although they may contain pathways which may show a user name and they will also contain a list of drivers loaded at the time of the crash which will show what software is installed: Some info on what is contained in a minidump file: Citrix Workspace Installer 2103.1 not Working in Windows 10 "See CTX126990 -Troubleshooting XenDesktop Service Startup Issues. 14:52:30: Information - AppProtectionHelper::isProductInstalled(421) - Enter App or desktop sessions are in running state for more than 15 minutes using Citrix Workspace app. [CVADHELP-20667], Dragging and dropping files from the user device to a published application might work the first time it is attempted. 14:52:39: Information - CInstallationManager::InstallPackage(4022) - DxSetup.exe return value 0. 14:52:20: Information - CConfigurationManager::LoadComponent(1070) - Component: ID = CitrixWorkspaceBrowser, Name = , Family = , Version = 98.1.2.20, GroupID = XenAppSuite, DisplayName = CitrixWorkspaceBrowser, Description = These installations are specific to XenApp or XenDesktop., ProductCode = , UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = True,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\mini_installer.exe, InstallOrder = 15, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-mini_installer-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:37: Information - AppProtectionHelper::setInstallSelection(410) - Value of variable bInstallAppProtection is: 0 14:52:19: Information - CApp::InitializeResourceModule(2034) - Resource Module Path 1: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_en.dll 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = ProductVersion, Value = 22.4.1.62 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {B8F4F4A9-24B8-4C77-8A59-202F515EC0B6} 14:52:20: Information - CConfigurationManager::LoadComponent(1070) - Component: ID = DesktopViewer, Name = , Family = , Version = 22.3.500.50, GroupID = XenAppSuite, DisplayName = Citrix Workspace (DV), Description = These installations are specific to XenApp or XenDesktop., ProductCode = {F59A37E7-244E-4BCB-BF33-183F357F4C31}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\DesktopViewer.msi, InstallOrder = 04, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-DesktopViewer-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False My computer is running almost 24/7 and is rock-stable. Some of the Cloud Software Group documentation content is machine translated for your convenience only. entry protect driver failed to start citrix por Lenovo ThinkSystem SR590 is a 2-socket 2U rack server for small businesses up to large enterprises that need industry-leading reliability, management, and security, as well as balancing performance and expandability. 14:55:12: Information - CApp::MessageBoxShow(269) - Message Box shown to user: Service 'Citrix Workspace Updater Service' (CWAUpdaterService) failed to start. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpressUI_zh-CN.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_zh-CN.dll 15:00:14: Information - SuppressWarningMessageBox(238) - SuppressWarningMessageBox: return value 0 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = PreserveOnUninstall-Install.xml, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\PreserveOnUninstall-Install.xml 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = USB, Name = , Family = , Version = 22.3.500.50, GroupID = XenAppSuite, DisplayName = USB, Description = These installations are specific to XenApp., ProductCode = {BA0B2832-5341-423E-9200-BF2DA2B38F8C}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\GenericUSB.msi, InstallOrder = 03, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-GenericUSB-20220511-145219.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False Behavior on supported Citrix Workspace app versions - Protected resources enumerate and start properly. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {94F321B9-45B0-4125-970D-DE3D98CBCA1C} Citrix Preview 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {B8F4F4A9-24B8-4C77-8A59-202F515EC0B6} 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpressUI_ja.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_ja.dll 14:52:30: Information - CWelcomeDialog::OnNextClicked(275) - User clicked next button The Citrix Discussions Team. This issue occurs when the client is not connected to the internet. 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = AppProtection, Name = , Family = , Version = 22.3.0.3, GroupID = XenAppSuite, DisplayName = AppProtection, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {C5A15829-7233-48A7-B34E-378A5C6D0D2C}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\AppProtection.msi, InstallOrder = 13, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-AppProtection-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False Fix: Display Driver Failed to Start Error in Windows 10 - Techbout Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\WorkspaceHub. Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. 14:52:19: Information - CComponent::InitializeFromMsi(564) - Read UpgradeCode from MSI: {D64F3971-283B-45E8-8D25-0DC06ED6D91E} 14:57:21: Information - CApp::MessageBoxShow(285) - Message Box result: 4 Citrix workspace updater service failed to start, verify you have sufficient privileges to start system services - Windows 11 - 22.4.1.62 . 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = EULA_de.rtf, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\EULA_de.rtf 14:52:19: Information - CResourceManager::ProcessResources(186) - Processing Resources: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en\en-US [CVADHELP-20564], When Desktop Viewer is set to full-screen mode and the default browser is maximized on the endpoint device, the Bidirectional Content Redirection feature might not bring the local default web browser window to the foreground. 14:52:20: Information - CComponent::InitializeFromInstalledMsi(841) - Cache client version : 11.2.0.0 Sometimes the published apps running on a published desktop might fail to start and Citrix Workspace app becomes unresponsive. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = EULA_ja.rtf, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\EULA_ja.rtf You can find more information, Install the Firefox browser. BSOD - entryprotect.sys - Driver IRQL Not Less or Equal /uninstall - Re Subsequent attempts fail and the application does not respond. 14:55:58: Information - SuppressWarningMessageBox(213) - SuppressWarningMessageBox: Entry You can find more information, Install the Google browser. 14:52:19: Error - CConfigurationManager::LoadComponent(950) - Cannot get transformFileName path. (Key not present.) Troubleshooting problems with Citrix Workspace download /help - Displays this usage information 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = DXSETUP.exe, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\DXSETUP.exe 14:52:20: Information - StopDriverFilterService(4071) - The specified service ctxusbr does not exists as an installed service 14:52:20: Information - StopDriverFilterService(3941) - Trying to stop driver service : ctxusbm (Key not present.) [CVADHELP-20695], On a Surface Pro device, when you choose the on-screen keyboard on the Desktop Viewer, the keyboard might not appear. Error 1: "You might be having an issue with a Citrix virtual driver (HDX RealTime Media Engine). 14:52:20: Information - CApp::DumpComponents(3087) - Component: ID = ReceiverInside, Name = , Family = , Version = 22.4.1.23, GroupID = XenAppSuite, DisplayName = Citrix Workspace Inside, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {29DD2754-8167-4771-B9F1-A65563BC28E9}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\RIInstaller.msi, InstallOrder = 01, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-RIInstaller-20220511-145219.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\AppProtection. 14:52:37: Information - CApp::KillRunningCtxProcesses(4106) - User is admin terminating the USB services. 14:52:19: Information - CApp::InitInstance(1065) - Send exit code to updater: 0. (Key HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CitrixOnlinePluginPackWeb not present or cannot be accessed. The issue occurs on Internet Explorer version 11 and Microsoft Edge opened in Internet Explorer mode. I'm not 100% positive, but the problem is solved. Verify that you have sufficient privileges to start system services. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = Localized_en.xml, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\Localized_en.xml If you refresh the authentication process after 15 minutes, a 404-error message might appear in the embedded browser within Citrix Workspace. [CVADHELP-20912], Attempts to enumerate applications using the storebrowse command might fail if the Citrix Gateway URL used is **.\storebrowse.exe -U {Username} -P {Password} -D {Domain} -M 0x2000 -E {NSG_URL}. Our site does not support outdated browser (or earlier) versions. [CVADHELP-21835], The WebView status bar might appear at the bottom of Citrix Workspace app when you hover the mouse over any published app or desktop icon. 14:52:37: Information - CInstallationManager::CleanObseleteMSIBeforeUpgrade(1767) - m_PMInstalledClientProductCode= ,m_PUInstalledClientProductCode= 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\WebHelper. 14:52:19: Information - CApp::IsProcessRunning(4148) - IsProcessRunning: wfica32.exe 14:52:20: Information - CComponent::InitializeFromMsi(572) - The installed version is currently set to per machine version 14:52:20: Information - CPreserveRegistry::ParsePreserveXML(84) - Preserve XML Path : C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\PreserveOnUninstall-Install.xml 14:52:20: Information - CComponent::Initialize(474) - Exe path of CitrixWorkspaceBrowser is C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\mini_installer.exe 14:52:20: Information - CComponent::InitializeFromMsi(564) - Read UpgradeCode from MSI: {BAEA15B3-2779-491D-87C5-2DC0C51C3FF5} 14:52:20: Information - CConfigurationManager::LoadComponent(1070) - Component: ID = AppProtection, Name = , Family = , Version = 22.3.0.3, GroupID = XenAppSuite, DisplayName = AppProtection, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {C5A15829-7233-48A7-B34E-378A5C6D0D2C}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\AppProtection.msi, InstallOrder = 13, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-AppProtection-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:19: Information - CApp::InitializeResourceModule(2023) - Processing Resource Module Path: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en 14:52:20: Information - CApp::ReadInstalledPackageVersion(2462) - No existing package. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {BAEA15B3-2779-491D-87C5-2DC0C51C3FF5}
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