EZ Air not so easy. - Princess Cruises - Cruise Critic Community In the case of a flight cancellation, it depends on how close to flight date the cancellation occurs. Access fares lower than most public prices. Cancellation Policy. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Best time to dial 2pm. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. You can now review up-to-the-minute flight schedules, with competitive, real-time airfare pricing and inventory for only those flights that complement your cruise. You can't use travel points to purchase your flights. Very important to have ifneeded using EZ Air. Well my thanks to my wife absolutely refusing to be shuffled aside by Princess and assertively insisting in speaking with someone who could address the situation finally got through to someone in their actual air booking department. Call 1800-PRINCESS and ask the rep. This special number is operational only in the United States and Canada. Princess EZair is quick, easy and a worry-free way to book air, featuring low prices with flexible fares that can be changed up to 45 days prior to departure with no fee. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. It definitely has not been ticketed and I will probably try one more time to contact them before I turn it over to our TA to resolve. If the flight is more than 24 hours away then you will most likely be rebooked by the airline or EZAir, last minute cancellations or emergencies you are provided an enroute delay number to call in your travel documents/travel Summary. tillys mom, May 5, 2019 in Princess Cruises. no cash back). So I called Princess and got no help just a response to wait for an email. Princess EZair offers real-time, competitively-priced flights that are customized to when and where you sail. I'm not sure whats up with Princess these days. It has been like this for the last month now. EZair --- a warning - Princess Cruises - Cruise Critic Community "Upon learning your new flight arrangements, we ask that you immediately contact Princess with your new flight information for our records. Yes, to change one way you have to change both. Click here to reload the page in order to enable certain features. Ezair phone number - Princess Cruises - Cruise Critic Community trbarton, January 21, 2019 in Princess Cruises. It has worked for me 100% of the time. No fee until 45 days prior to departure. I waited a few weeks to see if it had changed on the Princess website but when it hadn't changed a couple weeks later I used chat. My pleasure; add them to speed dial for your cruise; I already have on my iphone, You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. By Within Australia, use 13 24 88. Thanks for posting those numbers. Thank you very much. Book flights, excursions, spa appointments, and more! To learn more, contact us or see your Travel Advisor. Seat assignments are not guaranteed and are subject to change without notice due to schedule changes, equipment changes or other unforeseen circumstances. Go to flights then "Add / Modify Booking'". I waited a couple of days to see if the error would resolve itself and then when it didn't I used chat again on the Princess website. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Im glad that this ended up working out for you! October 10, 2009. Fees apply within 45 days. Phone number to dial 800-774-6237. Lobstermobster, April 22, 2022 in Princess Cruises. Air charges are fully refundable until 45 days prior to departure. Just wondering if ez air has a special contact number, or do you just call the 1-800 princess number and wait on hold forever (like I have been doing!). 800-545-0008-stateside 661-284-4410 outside US I pulled these numbers off internet I just talked to Princess & verified those numbers. By Cancelflexible airfareup to 45 days prior to departure with nofees. I wish I had something helpful, but all I have is a lot of sympathy and hope that they'll take care of you can sort it all out. December 20, 2010. 0. Always have to go through a CSR, and even then they relayed everything and never let me talk to that department. Your flights will be updated soon." more often than not you can get a correct answer to your question from any kindergartner rather than a Princess employee who answers the phone! I would love some advice and for someone to tell me this will all be ok!! The confirmation number that we were given doesn't work any more. Years in Business: 64. Business Started: 4/7/1959. Arriving the day before takes a lot of the stress away and we don't need to worry about weather or equipment trouble diverting out flights. Our representatives will record your new flight information into your booking record.". healthworker, January 26, 2020 in Princess Cruises. Not that unusual especially now. Not EZAir but 6 months ago we booked 1pm flights out of Vancouver to fly home in May. In our case, Princess hasnt updated there flight schedule with the airline schedule. Also,does anyone know if you can book the ezair flight in Canadian dollars if cruise was booked in US dollars?thanks! I fly almost 100% Delta. They are both correct. Sometimes we'll book two days before if there's a chance of experiencing jet lag. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step onboard. #3. Crew Appreciation. I need answers - we leave in 9 days!!! Good job Delta! By To learn more, see your travel agent or call 0344 338 8663. She said one minute then said it would fix itself eventually. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. The Princess agent did some checking and said that they hadn't gotten the change and would send a notice when the fixed it. In our case, Princess hasnt updated there flight schedule with the airline schedule. 1No charge penalty until 45 days prior to departure for Flexible fares only. Does anyone have the phone number for EZ air should you need to contact them while your traveling in case you need their help? They were of absolutely no help. I'm not sure whats up with Princess these days. They are both correct. I tested this out this morning with other ticket agency and they show the same as Princess. So it appears to be resolved but not without considerable effort, time and refusal to be put off by the first four people we spoke to. Payment is due immediately upon time of air booking. I did talk to them when 700 flights were canceled by One World due to a staff scheduling error. The flight was changed a week ago thur.princess said they couldn't help until it showed on their site. EZ Air Phone Number - Princess Cruises - Cruise Critic Community And this is through the enroute number, the one that's supposed to help if my flight is delayed or canceled or I miss a connection. Posted October 6, 2018. Gosh! You can book EZAir flights yourself and have 24 hours from booking to cancel even restricted fares. Always have to go through a CSR, and even then they relayed everything and never let me talk to that department. While you can use a credit card of choice and still earn rewards, you wouldn't be able to redeem points if . Of course that's the regular Princess number and they won't let you speak with EZ Air. It could be the airline not informing Princess. 5 a.m. - 8 p.m. Pacific Time, Monday through Friday, and 5 a.m. - 5 p.m. Pacific Time, Saturday and Sunday. EZAir used to be easy and reliable. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step onboard. Air Travel - Princess Cruises Dress Code and What to Pack for a Cruise. I have received notification from Air Canada each time. Ive been on the phone with Princess for the past two hours trying to get answers but all they will say is we have submitted a form to the air department. Just wondering if ez air has a special contact number, or do you just call the 1-800 princess number and wait on hold forever (like I have been doing!). Click here to reload the page in order to enable certain features. Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. Fees apply within 54 days. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Air Canada has changed one of the flight times 3 times. OH-Go Reds #6 . Two weeks ago I had a flight on AA changed 48hrs before the flight. Its called In Route Assistance. Tom AF-1 12.4k March 4, 2007 Cincinnati. No fee until 45 days prior to departure. Contact Us - Princess Cruises Air charges are fully refundable until 45 days prior to departure. visas and other legal documentation that may be required, application of the Passenger Services Act to the new itinerary, comparability of cost, flight connections, and travel time required (note, any refund due on the unused air ticket must be used to offset the cost of the new air ticket), where in the original itinerary this port is located. This definitely sounds like it could all be attributable to Delta scheduling. Plus, you'll find a host of other exciting benefits: We recommend that guests contact the airline(s) directly, once you receive your air notification, to request specific seats. Travel Tips 13.5K subscribers We are onboard the Regal. It also offers Late Arrival Protection something not offered by other major air booking websites. Very important to have if needed using EZ Air. What a concept, customer service actually doing their job! We decided to use EZair because of the discount Princess was offering on flights. On a recent cruise I booked Delta with ez-air and Delta made 4 flight changes in a 3 month period the last 51 days before departure. Air Transportation: Same Day Late Arrival Protection. Anyone else been through this - what should I expect that Princess will do? Princess MedallionClass FAQ. Nice 1 stop get home before midnight flights. Announcing Our 2023 Cruisers' Choice Award Winners! Mark Inappropriate. Common Questions and Topics. Navigate phone maze to a human Press 2 then 3. You will also lose any seat selections you originally made in both directions, even if the flight to Southampton is the same. Posted July 10, 2013. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. The OceanReady Process. This is what travel insurance is for. Restricted fares become non refundable after 24 hours of booking no matter how far out you are booking. Exact same situation. These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: Once you experience a cruise vacation with Princess, youll realize that there is no better way to explore legendary destinations around the world. Paid with final balance, Immediately at time of air booking with credit card, Peace of mind that your cruise holiday package is covered and in the event of disruption we will work to assist you, No fee up to 54 days prior to departure, guests will only pay for additional flight costs. Guests who book air travel through Princess Cruises will be automatically enrolled in the Princess Late Arrival Protection program. Restricted fares are non-refundable and must be paid in full at the time of booking. Powered by Invision Community. RDC1 4.4k December 20, 2010 #3 Posted April 28, 2017 Murray said: Does anyone have an email address for. 800-545-0008-stateside 661-284-4410 outside US I pulled these numbers off internet I just talked to Princess & verified those numbers. You can now review up-to-the-minute flight schedules, with competitive, real-time airfare pricing and inventory for only those flights that complement your cruise. I just talked to Princess & verified those numbers. So far they have been changed (by Delta) to departing at 6am (on day of disembarkation, had to call and get that fixed), then to 7pm, and now recently 5pm. Powered by Invision Community. Call delta. EZ Air nightmare - help! - Princess Cruises - Cruise Critic Community So I went to our reservation today and when looking at info on our flights booked with EZ Air for our cruise departing next Monday, I kept getting an error message stating our flights had changed and we would be notified. EZAir is impossible to contact directly and 3 calls to Princess did not help. Department you're calling Customer Service. From 320 days up to 4 days before departure subject to availability, Competitive and updated in real-time based on current airline inventory. They were probably busy making corrections for people leaving in the next two days, hence your long wait time. Should I Book Airfare on My Own or Through the Cruise Line's Air/Sea Powered by Invision Community. They will put you on hold while they call the EZ Air folks. That being saidI wish there was a better way to get hold of the EZAir people. This type of last-minute problem is the very reason we always book a room in the departure city for the day before. Princess EZair - Flights for Your Cruise - Princess Cruises The Easy Way to Book Flights for Your Cruise Enjoy customized suggestions based on when and where you sail, low prices with flexible fares and the reassurance that we'll get you to the ship. Outside of the United States and Canada you may reach us at 661-284-4410.. You can do it online. They will put you on hold while they call the EZ Air folks. Tips on EzAir? - Princess Cruises - Cruise Critic Community Future Cruise Credits (FCC) Travel Documents. By They were able to make it work. Powered by Invision Community. Payment is due immediately upon time of air booking. Our flights for our May cruise changed on the United website in February. Contact Us: Princess Cruises I flew early to wait for the ship. Restricted fares are non-refundable and must be paid in full at the time of booking. If the flights have been paid for by Princess- I always call Delta. You may call us toll-free at 800-545-0008. We recommend that guests contact the airline(s) directly, once you receive your air notification, to request specific seats. One of my trips to FLL from LAX via ATL was cancelled because of weather and ATL airport was closed. Princess Cruises: FAQ: Keeping in Touch On Board Your Cruise I did not find out till I arrived for the red eye flight about 10:30pm,Calling the enroute delay desk number was routed to Australia. Something happened to me . 3 hours and 2 very nice and helpful agents later they have changed our flights at no additional cost back to essentially what we booked last October. I check other private website for air flights and they are the same as Princess schedule. Very important to have ifneeded using EZ Air. From 330 days up to 4 days before departure subject to availability, Competitive and updated in real-time based on current airline inventory. Here are 3 reasons not to book cruise line air. Fees apply within 45 days. And I really wanted to get to Guernsey.). Since often posts are about problems with services I thought I would post about when it worked well. And to top it off, now they have reinstated the original 1pm flight we wanted, the one that they cancelled! Click here to reload the page in order to enable certain features. Login : Cruise Personalizer : Princess Cruises Question - should I care that Princess hasnt notify me? These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: When it comes to exploring legendary destinations around the world, youve always chosen Princess Cruises for its service and dedication. Their price is lower than the airlines,that's why I am asking. Airlines are cancelling flights like never before. Location of This Business. Allowed. PRINCESS EZAIR WARNING EARLY TICKETING IS CONSIDERED A FLIGHT CHANGE HUGE FEES 5,546 views Jun 8, 2022 389 Dislike Share Save Let's Go! 6 Best Reasons to Book Cruise Line Air (and 3 Reasons Not To) Call center hours 24 hours, 7 days. If, on the day of travel, guests miss or will miss their original port of embarkation due to airline delay or an airline service disruption, such as flight cancelation or flight re-routes, Princess will work with the airlines to find a reasonable alternative to provide flights to the next appropriate port at no additional air cost to the guest. I suspect that a lot of what @CineGraphicsays could very well be the case. Flexible fares can be canceled up to 45 days before flight or cruise whichever is sooner, as sometimes you are flying to your destinations days before the cruise departs. 19952023, The Independent Traveler, Inc. EZAir eventually rebooked me(first I had 4 hours waiting on hold with Delta )onflight to Bermuda to catch the ship, was given option get to Bermuda 2 days early and pay for hotel myself since I did not have travel insurance or fly laterto catch ship day it is to arrive Bermuda to save on hotel. This special number is operational only in the United States and Canada. Perseverance pays off! Princess has no control over seat assignments, and any changes are at the discretion of the airline. Restricted. We used Princess for air reservations on our recent Baltic cruise and vowed to never make that mistake again (mostly bc we couldn't check in early / use upgrades on intl flight and had barely enough time for a connection) but the price was probably better than what we might have otherwise found. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Thanks for the info @Lobstermobster I had booked our flight for our upcoming Alaskan cruise for the same day and my gut told me to change it to the day before..sure glad I did after reading your post . There *used* to be a direct line you could callbut I think that was maybe 5 years ago. no cash back). I used to love EZAir but not anymore. First off, "EZAir" fails to live up to that name in one gigantic way -- You cannot book a flight for your cabin and another linked cabin at the same time!!!! To learn more, see your travel agent or call 0344 338 8663. I got on a chat with Princess and they said "There has been a schedule change but it's not reflected in our system. Its so expensive now. Air charges are fully refundable until 54 days prior to departure. At this point, this flight is no different than any other ticket that you purchased on your own. They are both correct. Because one way of the flight was changed, they ended up canceling both of them before my TA got new flights rebooked. Have a plan for another Delta flight that will work, or one on another carrier since the delay is presumably greater than four hours.
Ripple Vape Buzz,
Lobster Mushroom Vs Chicken Of The Woods,
Articles P